Terms and Conditions
Last updated: December 8, 2025
Company Information
Mirage
Sheikh Zayed Road, Emirates Towers
Dubai, UAE
Agreement to Terms
These Terms and Conditions constitute a legally binding agreement between you and Mirage regarding your use of our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with all of these terms, you are expressly prohibited from using our website and services, and you must discontinue use immediately. We recommend that you print or save a copy of these terms for your records.
User Obligations and Responsibilities
1. Legal Compliance
You agree to comply with all applicable laws, regulations, and ordinances when using our website and services. This includes but is not limited to:
- Compliance with local, national, and international laws governing online conduct and content
- Respect for intellectual property rights and privacy rights of others
- Adherence to export control and sanctions regulations
- Compliance with data protection and privacy laws applicable in your jurisdiction
2. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using our website for any unlawful purpose or to solicit others to perform unlawful acts
- Violating any international, national, or local regulations, rules, laws, or ordinances
- Infringing upon or violating our intellectual property rights or the intellectual property rights of others
- Harassing, abusing, insulting, harming, defaming, slandering, or intimidating any person
- Submitting false or misleading information or engaging in fraudulent activities
- Uploading or transmitting viruses, malware, or any other type of malicious code
- Attempting to gain unauthorized access to our systems or networks
- Engaging in any automated use of the system, such as using scripts to send comments or messages
3. Content Guidelines
When submitting information through our contact forms or other communication channels, you agree to provide truthful, accurate, and appropriate content. You are responsible for ensuring that any content you submit does not violate any third-party rights or applicable laws.
4. User Conduct Standards
You agree to maintain professional and respectful conduct in all interactions with Mirage, its employees, and other users. We reserve the right to terminate your access to our services if you engage in conduct that we deem inappropriate, abusive, or harmful to our business or other users.
Additional User Responsibilities
1. Indemnification
You agree to defend, indemnify, and hold harmless Mirage, its affiliates, officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your violation of these Terms and Conditions, your use of our website, or your violation of any third-party rights.
2. Privacy and Data Protection
You acknowledge that you have read and understood our Privacy Policy and agree to the collection, use, and disclosure of your personal information as described therein. You are responsible for maintaining the confidentiality of any information you provide to us.
3. Third-Party Interactions
Your interactions with third-party services, advertisers, or other users found on or through our website are solely between you and such third parties. You acknowledge and agree that Mirage is not responsible or liable for any loss or damage incurred as a result of such interactions.
4. Information Accuracy
You are responsible for ensuring that any information you provide to us is accurate, complete, and up to date. You agree to promptly notify us of any changes to your contact information or other details you have provided.
Disclaimers and Limitation of Liability
1. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the operation of our website or the information, content, or materials included on our website. To the fullest extent permissible by applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
2. Limitation of Liability
In no event shall Mirage, its directors, employees, or agents be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.
3. Exclusion of Consequential Damages
Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action will at all times be limited to the amount paid, if any, by you to us for services rendered. In jurisdictions where limitation of liability is not permitted, our liability is limited to the maximum extent permitted by law.
4. Force Majeure
We shall not be liable for any failure to perform our obligations under these terms where such failure results from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
Legal Information and Dispute Resolution
1. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Your use of our website may also be subject to other local, state, national, or international laws.
2. Jurisdiction
You agree that any legal action or proceeding arising out of or relating to these Terms and Conditions or your use of our website shall be instituted exclusively in the courts of Dubai, UAE. You hereby consent to the exclusive jurisdiction and venue of such courts and waive any objection as to inconvenient forum.
3. Dispute Resolution
In the event of any dispute arising from these Terms and Conditions, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation within thirty days, either party may pursue legal remedies as provided herein.
4. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.
5. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Mirage concerning your use of our website and services, and supersede all prior agreements and understandings with respect to the same.
6. Waiver
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Mirage.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. The "Last updated" date at the top of this page indicates when the terms were last revised.
Your continued use of our website following the posting of changes constitutes your acceptance of such changes. We encourage you to review these Terms and Conditions periodically to stay informed of any updates.
Material changes to these terms will be highlighted on our website to ensure you are aware of significant modifications to your legal obligations.
Termination of Access
We reserve the right to terminate or suspend your access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.
Upon termination, your right to use our website will cease immediately. All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Questions or Concerns?
If you have any questions or concerns about these Terms and Conditions, please contact us through our contact page. We are committed to addressing your inquiries and resolving any issues you may have.
By using our website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.